Terms & conditions

1. Acceptance of the terms

By accessing this site or requesting our services, you confirm that you have read, understood and accepted these Terms & Conditions and our Privacy Policy. If you do not agree, do not use the site or engage the services.

2. Description of services

The Firm provides legal and management services for people affected by losses involving brokers, crypto-assets or fraud, including case assessment, dispute and chargeback management where applicable, documentation and legal guidance.

The Firm is not an investment adviser, does not recommend investments and does not provide financial services. Information on the site is general and informational and does not constitute legal advice for your specific case.

3. Nature of the professional relationship

Using the site, submitting a form or an initial communication does not by itself create an attorney–client relationship. Such a relationship is established only through a written agreement defining the scope, conditions and fees of the service.

4. No guarantee of results

No recovery or any financial, legal or investment outcome is guaranteed. Results depend on circumstances and third parties — banks, payment processors and authorities — beyond the Firm's control.

Any reference to past experience is not a promise or prediction regarding your case.

5. Client obligations

So that we can provide the service, you agree to:

• Provide truthful, complete and up-to-date information.
• Deliver the necessary documentation in a timely manner.
• Not use our services for unlawful or fraudulent purposes.
• Keep confidential any access credentials provided to you, if any.

6. Fees and billing

Fees are agreed in writing and in advance. Billing is handled through Stripe invoicing: after assessing the case and agreeing on scope, the Firm sends an invoice by email. The billing currency is the US dollar (USD).

There are no free amount fields or automatic charges on the site. No payment is made without your prior authorization. The Firm does not bill for “recoveries” or outcomes.

7. Cancellation and refunds

Cancellation of services and refund eligibility are governed by our Cancellation Policy and our Disputes & Refunds Policy, which form an integral part of these terms.

8. Intellectual property

The site's content (text, trademarks, logos and design) belongs to the Firm or its licensors and is protected by applicable law. Reproduction or use without prior written authorization is not permitted.

9. Limitation of liability

To the maximum extent permitted by law, the Firm shall not be liable for indirect, incidental or consequential damages arising from use of the site or services. Nothing in these terms excludes liabilities that cannot be limited by law.

10. Indemnification

You agree to hold the Firm harmless against third-party claims arising from your breach of these terms or your misuse of the services.

11. Third-party services

The site and payments rely on external providers (for example, Stripe for payment processing). Use of those services is also governed by each provider's terms and policies.

12. Changes to the terms

The Firm may update these terms at any time. The version in force is the one published on the site, with its last-updated date. Continued use of the site implies acceptance of the changes.

13. Governing law and jurisdiction

These terms are governed by the laws of the State of Florida, United States. Any dispute shall be submitted to the state and federal courts of Broward County, Florida, United States, unless mandatory applicable law provides otherwise.

14. Contact

For any questions about these terms, write to us at info.marketsadvisory@hopibonprocess.online or at our address: 7971 Riviera Blvd, Suite 204 · Miramar, FL 33023 · United States.