Cancellation policy
This policy describes how to cancel the services of HopiBon Holdings LLC and the effects of doing so.
Last updated: June 1, 2026
1. Cancellation by the client
You may cancel the service at any time by notifying us in writing at info.marketsadvisory@hopibonprocess.online. Cancellation takes effect upon receipt.
2. Effect on work in progress
If you cancel a service already underway, the fees corresponding to work actually performed up to the cancellation date are deemed earned. The return of unearned amounts is governed by the Disputes & Refunds Policy.
3. Cancellation by the Firm
The Firm may cancel or suspend a service, among other reasons, if:
- False or incomplete information is provided.
- The service is intended to be used for unlawful purposes.
- There is non-payment of agreed fees.
- These terms or the client's obligations are breached.
4. Refunds upon cancellation
Refund eligibility following a cancellation is governed by our Disputes & Refunds Policy.
5. How to cancel
To cancel, write to us at info.marketsadvisory@hopibonprocess.online with your details and the service reference.